At PopsyHut, customer satisfaction is our top priority. We strive to ensure that you receive fresh, high-quality products every time. However, if something goes wrong, our return and refund policy is here to help.

1. Non-Returnable Items

Due to the nature of our products, the following items are non-returnable:

• Fresh fruits and vegetables

• Dairy products

• Frozen foods

• Perishable groceries

• Opened or used packaged food

2. Return Eligibility

A return request may be accepted only under the following conditions:

• Product delivered is damaged, spoiled, or expired

• You received the wrong item

• Missing item from your order (but billed)

To request a return:

• Notify us within 24 hours of delivery

• Provide clear photos of the item and packaging as proof